Managing with Confidence and Authority

Introduction

The Managing with Confidence and Authority course is designed to help participants understand
and leverage their authority effectively to manage teams and achieve organizational goals.
Authority is a key aspect of leadership, and knowing how to wield it appropriately can lead to
improved team performance, increased productivity, and better outcomes. This course aims to
provide participants with practical strategies and techniques for exercising authority, building trust,
and fostering a positive work environment.
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Authority is a crucial element of leadership, and effectively using it can enhance employee
performance, boost productivity, and achieve better results. It is assumed that power is intrinsically
linked to authority; one can only exercise power if they have authority, and the two are
interconnected. However, individuals may struggle if they are unclear about the scope of their
authority—where it starts and ends. In addition, power can sometimes be associated with negative
behaviours or practices

Target Audience

This course is suitable for:
 New managers or supervisors who are transitioning into leadership roles and need to learn
how to manage with authority.
 Experienced managers or supervisors looking to enhance their leadership skills and increase
their effectiveness in managing teams.
 Professionals who aspire to leadership positions and want to understand how to effectively
exercise authority in their roles.
 Anyone interested in learning how to navigate the complexities of authority and leadership
in organizational settings

Learning Objectives

Upon completion of this course, participants will:
 Understand the concept of authority and its role in effective leadership.
 Learn techniques for establishing and maintaining authority in managerial roles.
 Develop skills in communicating expectations, delegating tasks, and holding team members
accountable.
 Gain insight into building trust and credibility as a leader to effectively influence team
members.
 Learn strategies for managing conflicts, resolving disputes, and handling difficult situations
with authority.
 Understand the importance of empathy and emotional intelligence in exercising authority
and managing teams.
 Develop a plan for leveraging authority to drive team performance and achieve
organizational goals

Organizational Benefits

✓ Stronger leadership and people-management capability

✓ Improved employee engagement, accountability and performance

✓ Better teamwork, delegation and talent development

✓ More effective achievement of organisational goals

Course Content

Module 1: Introduction to Managing with Authority
Module 2: Establishing and Maintaining Authority
Module 3: Communicating Expectations and Delegating Tasks
Module 4: Building Trust and Credibility
Module 5: Managing Conflicts and Difficult Situations
Module 6: Empathy and Emotional Intelligence
Module 7: Leveraging Authority for Team Performance
Concluding remarks, action planning and wrap-up

Duration

This is a one (1) day course

Delivery

Onsite | Online | Hybrid