Negotiation and Conflict Resolution in Industrial Relations

Introduction

The Negotiation and Conflict Resolution in Industrial Relations course, in the context of the oil
and gas industry demand a sophisticated understanding of negotiation, dispute prevention and
conflict-resolution strategies. With complex workforce structures, high-risk operations, strong
union presence, and regulatory oversight, organizations must be equipped to manage labour issues
proactively and ethically.
This course provides HR practitioners, industrial relations officers, operations managers, and union
liaison personnel with practical negotiation tools, conflict resolution techniques, and legal insight
required to maintain industrial harmony, enhance operational continuity, and build constructive
labour–management relations. Participants will explore real-world scenarios, case studies, and
simulation exercises that reflect the realities of oil and gas operations in Nigeria and globally

Target Audience

This course is designed for professionals working in oil and gas, including:
 Human Resource Managers and Officers
 Industrial Relations/Employee Relations Personnel
 Operations and Facilities Managers
 HSE Managers and Supervisors
 Union Liaison Officers
 Outsourcing & Labour Contractors
 Legal and Compliance Officers
 Line Supervisors and Team Leads
 Training and Development Personnel
 Employee Engagement Specialists

Learning Objectives

Upon completion of the course, participants will be able to:
 Understand the structure and dynamics of industrial relations in the oil and gas sector
 Identify common causes of workplace conflict and apply appropriate dispute-resolution
strategies
 Apply negotiation frameworks and models to real industrial relations scenarios
 Manage collective bargaining processes effectively
 Interpret relevant labour laws and regulatory requirements guiding conflict management
 Facilitate communication between unions, contractors, and management teams
 Prevent industrial actions through early warning systems and proactive engagement
 Demonstrate practical negotiation skills through simulations and case study analysis
 Build a sustainable labour–management relationship that supports operational efficiency

Organizational Benefits

✓ Improved employee capability and workplace performance

✓ Stronger collaboration and practical application of learning

✓ Better decision-making and accountability

✓ Greater alignment with organisational objectives.

Course Content

Module 1: Fundamentals of Industrial Relations in Oil & Gas
Module 2: Causes and Types of Workplace Conflict
Module 3: Labour Laws, Compliance and Regulatory Framework
Module 4: Negotiation Skills for Industrial Relations
Module 5: Collective Bargaining and Union Engagement
Module 6: Conflict Resolution Techniques and ADR
Module 7: Communication for Conflict Prevention
Module 8: Designing Sustainable Labour–Management Relations
Concluding remarks, action planning and wrap-up

Duration

This is a two (2) days course

Delivery

Onsite | Online | Hybrid